Contact Us

Ticketmaster Platinum is committed to delivering the highest level of service to our customers both online and offline. If you have a question, many answers can be found in the FAQs section on this site. However, if you need further assistance the information below is provided to assist you with your ticket needs.

Call Us

Our Customer Service department offers help and advice concerning all aspects of Ticketmaster Platinum bookings

UK Customers

0333 321 9986

International Customers

00 44 161 425 7563

Calls to 0333 numbers are chargeable at a local rate from both UK landlines and mobile phones.

Customer Service hours

Opening hours: Monday to Friday 9am-8pm, Saturday & Sunday 10am-4pm

If you're calling for help with an outstanding order, please have your booking reference number and the last 4 digits of your card number handy. We work in line with the Data Protection Act, so to keep your details safe we can only discuss a booking with the cardholder we have on record.

Fax Us

International Customers including Northern Ireland & UK

00 353 1 677 9647